Withdrawals

Withdrawals is the screen for monitoring outgoing payouts and your balance activity. Here you see each withdrawal, its stage in the processing flow, and how it affects your available balance.

Tonder dashboard Withdrawals

Tabs

Withdrawals — the list of payouts with amount, beneficiary, method, and status.
Balance activity — the movement of your balance (inflows, outflows, and holds) that gives context for why funds are available or in transit.

Withdrawal statuses

A withdrawal moves through a status flow:

Status	Meaning
`Pending`	Created, waiting to be processed or on hold.
`Processing`	Sent to the provider for disbursement.
`Success`	Paid in full to the beneficiary.
`Declined`	Rejected (check the reason and retry if applicable).
`Cancelled`	Cancelled.
`Failed`	Failed.
`Returned`	Paid, and the receiving bank later returned the funds. Credit the reversal.

How to use it

Filter by status or date to audit disbursements.
Review balance activity to reconcile why a withdrawal is Pending (funds in transit) or available.
Handle Declined payouts by checking beneficiary data before retrying.
Open a withdrawal to see its details, beneficiary, fee breakdown, timeline and Webhook events — the webhooks sent for it, each linking to the Events log.